Retail Multi Channel Sales with ERP (Offline Store, Website+Marketplaces)

In the last 4 months, I’ve been busy setting up an ERP for the retail store. Now it’s finally come to finalize settings and live implementation.

As we know it, nowadays for the retail industry is impossible to count on only for offline store and website. Marketplaces are growing so fast with their capital money for insane promotion. So we must have a single database for the offline, website, and also marketplaces.

Here in Indonesia, we have 3 top marketplaces: Tokopedia, Shopee, and Lazada, so we have to make all the 3 to connect to our store ERP database.

Here is the connection

ERP online database >>> using API >>> connect to Ecommerce Store Website >>> using Website API >>> connect to Marketplaces.

So website sync products, stock qty, images, weight from ERP online database, also send order from the website and updated it to ERP database.

Meanwhile for marketplaces, from the website we make plugins to connect to markeplaces api to uploads websites data such as products, qty, category, images, weight, etc. And also gather orders and sales from the marketplace to the website so it can be updated to the ERP database.

So many connections here but I think it inevitable nowadays if we want still competitive in this online business. And we won’t stop here, because we will continue to social media commerce connection too, so we easily sell on Whatsapp, Facebook, and Instagram.

What a project, love it.

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